About 7 Layer Solutions

We show up before things break.

Most IT providers are reactive by design: When something fails, you call and someone comes. You explain your environment to whoever picks up. The problem gets fixed and nothing else gets better.

We built 7 Layer Solutions around a different model. Every client gets a dedicated team that knows their business, their infrastructure, and the people running it. We monitor your environment around the clock, flag risks before they become incidents, and show up to quarterly business reviews with context, not just reports.

That model has earned us a 98% client retention rate. Some of our client relationships are older than a lot of the technology we manage.

The 7 Layer Solutions team in a working session

Who We Are

7 Layer Solutions is a boutique managed IT services provider and MSSP headquartered in Schaumburg, IL. We serve businesses across manufacturing, private equity, professional services, healthcare, financial services, municipalities, and logistics. What our clients share is not an industry. It is an IT environment that is complex, a security posture that cannot afford gaps, and a need for a partner who figures it out without a lot of hand-holding.

Our team of 75+ engineers covers network infrastructure, systems, cloud, cybersecurity, AI solutions, and database development. We handle everything from daily help desk support to multi-year IT strategy, under one flat monthly fee with no surprise charges.

What Sets Us Apart

Our boutique model brings something different to IT Support. You get a dedicated technical team assigned to your account, not a rotating cast of whoever is available. That team learns your infrastructure, business goals, pain points, team structure, industry regulations, and key stakeholders by name.

Your team can make data-driven decisions with monthly or quarterly business reviews, proactive check-ins, and strategic planning sessions, not just automated reports. We provide a pricing model that won’t punish you for needing help. No surprise fees. No nickel-and-diming. No upcharges for after-hours calls that are already covered in your agreement.

79% of CFOs have experienced at least one security incident resulting in data loss or financial impact in the last 18 months. 7 Layer Solutions can keep your company from becoming another costly statistic.

What We Believe

Client First Partnership

Your goals drive our decisions. We measure our work by your outcomes, not our ticket counts.

Caring Team Culture

The way we treat our people shows up in every client interaction. Our consistently high employee engagement drives our high service standards.

Proactive Excellence

We catch problems before they disrupt your business. That requires constant attention, thorough documentation, and a team that stays ahead of your environment every day.

Integrity and Transparency

No surprise fees, jargon or overpromising. We tell you what we see, what we recommend, and why. You will never wonder where things stand.

Adaptability and Innovation

From AI adoption to zero trust security frameworks, we bring new capabilities to clients when they are ready to use them, not just when they are trending.

Reliability and Responsiveness

Urgent issues are responded to within 15 to 30 minutes. Support is provided by a knowledgeable engineer who knows your name and your environment, not a call center.

Leadership

Leadership

Marc Palano

Marc1Marc Palano started 7 Layer Solutions back in 2014 and now serves as President, steering the company's strategy and overall direction. Most days, you'll find him focused on relationships — working closely with clients and partners to make sure the business stays true to what got it started. He's focused on steady, long-term growth for the company. 

Leadership

Greg North

Greg North serves as IT Director at 7 Layer IT since 2017, where he leads a team that supports the company's financial services clients across the Chicagoland area. He oversees Microsoft 365 administration, endpoint security, cloud infrastructure, compliance, and more for the company's clients.Greg North serves as IT Director at 7 Layer IT since 2017, where he leads a team that supports the company's financial services clients across the Chicagoland area. He oversees Microsoft 365 administration, endpoint security, cloud infrastructure, compliance, and more for the company's clients. Greg's hands-on technical leadership and steady presence with both his team and clients have made him a trusted point of contact whenever support is needed. 

Leadership

Philipp Bohren

PhilippPhilipp Bohren serves as SVP of Cybersecurity at 7 Layer Solutions, where he has led the company's cybersecurity practice since 2020. He owns the full security portfolio, cyber posture management, compliance and risk advisory, vCISO services, and the 24×7 Security Operations Center and leads the team of analysts and security leaders behind it. Philipp works directly with client executives to align security investment with business objectives, guide compliance readiness across frameworks like SOC 2, HIPAA, and NIST CSF, and build roadmaps that deliver measurable risk reduction. His combination of executive perspective and hands-on technical depth makes him a trusted advisor to clients navigating an increasingly complex threat and regulatory landscape. 

Leadership

James Pike

James Pike has served as Director of Business Development at 7 Layer Solutions since 2018. James leads both sales and marketing for the organization. He brings over 20 years of experience spanning software development, technology strategy consulting, and ERP business application sales.James Pike has served as Director of Business Development at 7 Layer Solutions since 2018. James leads both sales and marketing for the organization. He brings over 20 years of experience spanning software development, technology strategy consulting, and ERP business application sales. 

Leadership

Tony Bellisario

TonyTony Bellisario is Vice President of Advisory Services at 7 Layer Solutions, leading the advisory practice with over 30 years of IT experience. He works alongside executives and IT leaders to select, implement, and optimize technology that improves operational efficiency and supports business growth. His focus areas include virtual CIO leadership, M&A due diligence, cloud strategy, cybersecurity, and disaster recovery.

Leadership

Russ Donofrio

Russ1Russell Donofrio started with 7 Layer IT in 2015 as a Systems Engineer and worked his way up to IT Director in 2022, leading a team dedicated to supporting the company's financial services clients throughout the Chicagoland area. His responsibilities span Microsoft 365 administration, endpoint security, cloud infrastructure, compliance, and other critical IT functions for client organizations. Having risen through the ranks himself, Russell brings a practical, ground-level understanding to his leadership—along with the technical depth clients count on for reliable support. 

Leadership

Jim Pawlak

JimJim Pawlak co-founded 7 Layer Solutions with Marc in 2014 and serves as CFO, overseeing the company's financial strategy and operations. Prior to 7 Layer Solutions, Jim built his career at Material Sciences Corporation, a publicly traded manufacturing company, where he held a series of financial leadership roles before ultimately serving as CFO. He brings deep financial and administrative discipline to 7 Layer Solutions, helping keep the business on solid footing as it continues to grow.

Leadership

Jeff Zerwer

Jeff1Jeff Zerwer, IT Director, leads a team of skilled technicians delivering responsive, reliable IT support to clients in the manufacturing and municipality sectors across the Chicagoland area. With over 20 years of IT experience and a track record with 7 Layer since 2024, Jeff brings deep technical expertise and steady leadership to every engagement. Above all, he is committed to building trusted, long-term relationships that help each organization unlock real value from its technology investments.

Leadership

Bernie Barbaric

BernieBernie has been a member of 7 Layer Solutions since 2015 and serves as Senior Vice President of Managed Services, leading the practice and its specialized service groups. Bernie brings extensive technical expertise and a strong background supporting organizations in the private equity and financial services sectors. He also serves on the advisory board of PECFOA's (Private Equity CFO Association) Midwest Chapter as a technical resource. In addition to leading 7 Layer’s managed services team, Bernie helps drive strategic relationships with clients and partners, ensuring a high level of technical expertise and service across the business.

By the Numbers

15

Years in business

75+

Engineers across network, systems, cloud, and security

98%

Client retention rate

99.99%

Uptime delivered during major cloud migrations and infrastructure modernizations

60 days

PCI compliance gap remediation completed within 60 days of engagement

20%

Downtime reduction for a PE-backed manufacturer following post-close M&A integration

Hundreds

Of successful technology migrations and assessments completed

Our Story

Founded in 2012 and headquartered in Schaumburg, Illinois, 7 Layer Solutions began with a simple belief: technology should enable businesses to operate more effectively, securely, and confidently, not create complexity or risk.

What started as a Chicago-area IT solutions firm has grown into a trusted national partner for organizations that demand more than basic support. We deliver turnkey Managed IT Services, cloud integration strategies, cybersecurity solutions, project management, and application development support — all backed by deep technical expertise and a relentless focus on client outcomes.

Our name is intentional. The “7 Layer” refers to the OSI model, a reminder that true technology solutions require understanding every layer of the stack, from infrastructure and networking to security, applications, and strategy. That full-stack mindset still guides everything we do.

Over the years, we’ve built long-term relationships with clients across Private Equity, Financial Services, Manufacturing, Distribution, Professional Services, Government, and Not-for-Profit organizations. Whether we’re supporting day-to-day operations, guiding complex cloud migrations, strengthening cybersecurity posture, or advising on IT strategy and M&A due diligence, our approach remains the same: high-touch service, certified expertise, and total accountability.

Today, our team of experienced engineers and advisors continues to help businesses nationwide operate more efficiently and securely. With onsite engineering support available across the Midwest and East Coast, and remote capabilities that reach every corner of the country, we combine local responsiveness with national scale.

At 7 Layer Solutions, success is measured by one thing: total customer satisfaction. That commitment has earned us lasting partnerships and a reputation for delivering technology solutions that truly move businesses forward.

Where We Work

7 Layer Solutions is headquartered in Schaumburg, Illinois, and serves businesses nationwide. We maintain regular onsite presence across the Midwest and East Coast, and support larger engagements nationwide.

Meet the Team

Meet the Team and Start Understanding Your Security Environment

We’ll spend 30 minutes reviewing your current environment and give you a straightforward assessment of where things stand, at no cost and with no obligation. No sales pitch, just clarity.